Effective Date: Feb 28th, 2025
Introduction
At Unload LLC ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you opt in to receive SMS messages from us, in compliance with A2P and 10DLC regulations and applicable privacy laws.
1. Information We Collect
We collect the following information when you sign up on unloadhere.com or text "START" to (385) 475-4226:NameEmail addressPhone numberPickup location address
2. How We Use Your Information
We use your data to: Send SMS messages for appointment confirmations, customer support, and promotional offers.Provide and improve our house cleaning and laundry pickup and delivery services.Communicate about your account or services.
3. Sharing Your Information
We do not share your data with third parties for marketing without your consent. We may share it with:LeadConnect, our SMS provider, for message delivery.Trusted service providers assisting our operations, under strict confidentiality.
4. Data Security
Your data is stored and secured by LeadConnect using industry-standard measures to prevent unauthorized access, alteration, or disclosure. While no method is 100% secure, we prioritize protection.
5. Your Rights
You may: Access your data. Correct inaccuracies. Request deletion.Opt out by replying "STOP" to any message.Contact us at support@unloadhere.com to exercise these rights.
6. Data Retention
We retain your data as needed for services or legal requirements. Post-opt-out, we keep it but cannot use it for communications, per LeadConnect’s restrictions.
7. Changes to This Policy
Updates will be shared via SMS or posted on unloadhere.com. Continued use after changes implies acceptance.
8. Contact Us
Email: support@unloadhere.com
Website: unloadhere.com