Effective Date: Feb 28th, 2025
Introduction
These Terms of Service ("Terms") govern your use of Unload LLC’s SMS messaging services. By opting in, you agree to these Terms. If you disagree, do not opt in or use our services.
1. Service Description
We provide SMS messages for house cleaning and laundry pickup and delivery services, including appointment confirmations, customer support, and promotional offers.
2. User Obligations
You agree to:Provide accurate name, email, phone number, and pickup address.Cover any SMS charges from your carrier (standard rates apply).Use services lawfully.
3. Message Content
Messages include:Transactional (e.g., confirmations, support).Promotional (if opted in).Frequency varies based on service use.
4. Opt-In and Opt-OutOpt-In: Via form on unloadhere.com or texting "START" to (385) 475-4226.
Opt-Out: Reply "STOP" to any message. Transactional messages may persist for ongoing services.
5. Data Retention
Post-opt-out, we retain your data but cannot use it for messaging, per LeadConnect’s rules.
6. User Preferences
Update info by emailing support@unloadhere.com.
7. Governing Law
Utah law applies, with disputes resolved in Utah jurisdiction.
8. Changes to These Terms
Updates will be shared via SMS or posted on unloadhere.com. Continued use implies acceptance.